Terms of service

Welcome to the Verona Morris website. These Terms and Conditions (the “Terms”) govern your use of our website and any purchase of products from Verona Morris. By accessing or using this website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you should refrain from using our site or services. Please read these Terms carefully before placing an order or using our site, and feel free to contact us if you have any questions.

1. Acceptance of Use

By visiting our site or purchasing something from us, you engage in our “Service” and agree to comply with these Terms. You represent that you are at least the age of majority in your state or province of residence, or that you are using the site under the supervision of a parent or guardian who agrees to these Terms on your behalf. Use of this site for any illegal or unauthorized purpose is strictly prohibited. You must not transmit any worms, viruses, or harmful code. Any breach of these Terms may result in an immediate termination of your access to our services.

2. Accounts and Accuracy of Information

When you create an account on our site, you must provide current, complete, and accurate information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Please contact us immediately if you suspect any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account information.

You agree to provide accurate and truthful information for all orders placed with Verona Morris. This includes ensuring that your payment details, billing address, shipping address, and contact information are correct. We reserve the right to refuse or cancel any order you place with us. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing phone number provided at the time the order was made.

3. Product Information and Pricing

We strive to display our products, descriptions, and pricing as accurately as possible. However, we cannot guarantee that all information is free of errors, omissions, or inaccuracies. All product prices are listed in U.S. dollars unless otherwise noted. Prices and availability are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Despite our best efforts, on rare occasions a product listing may contain an error (such as an incorrect price or an out-of-date availability status). We reserve the right to correct any errors and to update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). If your credit card has already been charged for a purchase that is subsequently cancelled, we will issue a credit to your card in the amount of the charge.

4. Payment and Billing

By confirming your purchase at the end of the checkout process, you agree to pay for the items in your cart, including any applicable taxes, shipping, and handling charges. We accept various forms of payment (e.g., major credit cards, PayPal, etc.), and all payments are subject to verification and authorization by the payment processor. If your payment method is declined or if we suspect an order is fraudulent or unauthorized, we may cancel the order. It is your responsibility to ensure your billing information is correct and that you have sufficient funds or credit for the transaction.

Promotional codes or discounts must be entered at the time of purchase to be valid; they cannot be applied retroactively. Promotions may be subject to additional terms, such as expiration dates or limitations on use, which will be stated at the time of the offer.

5. Shipping, Delivery, and Risk of Loss

Orders will be shipped according to the options you select at checkout. Delivery estimates are provided for convenience and are not guaranteed, though we make every effort to meet them. Title to products and risk of loss passes to you upon our transfer of the products to the carrier. If a package is lost in transit, we will assist in resolving the issue with the carrier. Please refer to our Shipping & Returns policy (above) for detailed information on shipping methods, costs, and timeframes, as well as instructions on what to do if you need to return a product.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. Our Return Policy (described in detail in the Shipping & Returns section of our site) allows you to return eligible items within 30 days for a refund or exchange. To initiate a return, follow the process outlined in our policy. Refunds will be issued to the original payment method once the returned item is received and processed. Please note that certain items (such as final sale merchandise or digital goods, if any) may not be returnable – see the Return Policy for a list of exclusions. These Terms incorporate our Return Policy by reference, meaning that the policy is legally part of these Terms and you agree to its provisions when you make a purchase.

7. Intellectual Property & Site Content

All content on the Verona Morris website – including text, descriptions, product images, graphics, logos, button icons, videos, and software – is the property of Verona Morris or its content suppliers and is protected by intellectual property laws. The compilation of all content on this site is our exclusive property.

You are granted a limited, non-exclusive, non-transferable license to access and make personal use of our website. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content for any commercial purpose without express written permission from us. You also may not use any trademarks, logos, or other proprietary information (including images and text) belonging to Verona Morris without our prior written consent. Unauthorized use of our intellectual property is strictly prohibited and may violate copyright, trademark, or other laws.

8. User-Generated Content and Reviews

If our site allows customers to post reviews, comments, photos, or other content (“User Content”), you are welcome to do so as long as it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious or objectionable. By posting User Content, you grant Verona Morris a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and display that content in connection with our business (for example, we might feature a product review in our marketing).

We reserve the right (but not the obligation) to remove or edit User Content, but we do not regularly review posted content. You are solely responsible for the content you post. By posting any content, you warrant that you have the necessary rights to share it and that it does not violate any of the prohibited criteria mentioned above.

9. Prohibited Uses

You agree to use the Verona Morris website only for lawful purposes and in accordance with these Terms. Prohibited uses include (but are not limited to):

·       Using the site in any way that could disable, overburden, or impair it, or interfere with any other party’s use and enjoyment of the site.

·       Engaging in any data mining, scraping, crawling, or any automated means to access the site (aside from standard search engine practices).

·       Uploading or transmitting any malicious code, viruses, or harmful software.

·       Attempting to gain unauthorized access to any part of the site, server, or network connected to the site (e.g., hacking, password “mining” or any other illegitimate means).

·       Harassing, abusing, or harming Verona Morris personnel or other users of the site.

·       Misrepresenting your identity or affiliation with any person or organization, or attempting to deceive others as to the origin of any communications.

Violation of any of the above may result in termination of your rights to use our service and may also result in legal action against you.

10. Disclaimer of Warranties

Verona Morris provides the website and its contents on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not guarantee that the site will be uninterrupted, error-free, or secure at all times, or that any defects will be corrected. While we aim to present accurate and current information, we make no warranty regarding the accuracy, completeness, or reliability of any content on the site. You agree that your use of the site and any services or items obtained through the site is at your own risk.

11. Limitation of Liability

To the maximum extent allowed by law, Verona Morris and its directors, officers, employees, affiliates, agents, contractors, or suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of (or inability to use) our site or products. This includes, without limitation, damages for lost profits, loss of data, loss of goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you for all claims arising from your use of the service or purchase of products exceed the amount paid by you to Verona Morris for the specific product or service in question. Some jurisdictions do not allow certain limitations on liability, so parts of this section may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless Verona Morris and its affiliates, officers, directors, employees, and agents from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of (a) your breach of these Terms or the documents it incorporates by reference, (b) your violation of any law or the rights of a third party, or (c) your use of the website or purchase of products. This means you will reimburse us for any losses, costs, or expenses we incur because of your actions that result in a claim against us.

13. Governing Law

These Terms and any separate agreements whereby we provide you services or sell you products shall be governed by and construed in accordance with the laws of the United States , without regard to its conflict of law provisions. You agree that any dispute or claim arising out of your use of the site or purchase of products (including any non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the state and federal courts, and you consent to venue and personal jurisdiction in such courts.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. If we make material changes, we will notify you by posting an updated version on our website with a new “Last Updated” date. It is your responsibility to review these Terms periodically for any changes. Your continued use of the site following the posting of changes constitutes acceptance of those changes. If you do not agree to the revised terms, you should stop using our site.

15. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

·       Email: Support@veronamorris.com

We value our customers and will do our best to address your inquiries promptly.

Thank you for reading our Terms and Conditions. Happy scenting with Verona Morris!